Tyler Slaughter

Education

• Austin Community College

Expertise

As Technology Support Specialist at Richard P. Slaughter Associates, Tyler brings more than nine years of customer service experience, including seven years of technical support. Prior to joining the firm, Tyler started at Apple as a technical support advisor before transitioning to quality assurance testing on proprietary software. His technical expertise, patience, and resilience enable the firm to operate efficiently through dedicated technology management and support.

Tyler manages all aspects of the firm’s technology infrastructure, with a particular focus on implementing robust cybersecurity protections and safeguarding client data to ensure that sensitive financial information remains secure at all times. He handles hardware and software maintenance to keep all systems running smoothly, allowing the team to focus their time and energy on serving clients without technology disruptions.

Things to know about Tyler

What’s your approach to preventing technology issues before they impact client service?

“We prioritize being proactive rather than reactive, anticipating and addressing issues before they escalate. From cybersecurity threats, technical glitches, or perhaps a simple misunderstanding, we focus on early solutions while always considering and valuing the client experience.”

What hobbies do I enjoy?

“I enjoy playing golf, collecting watches, and University of Texas sports.”